Business Service Terms

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between the Company and business operators (“Businesses”) in connection with the business services (“Services”) provided by EKCOW (the “Company”), and other necessary matters.

Business Services include registration, listing, order/reservation intermediation, and business management features for local restaurants, massage, lodging, and similar businesses. Business fees may be waived under onboarding promotions; subscription fees may be introduced with prior notice. The Services apply to businesses located in the Republic of Korea and businesses located abroad (including those operated by overseas Korean residents or local operators). Order, reservation, and delivery conditions, cancellation, refund, and no‑show policies are governed by the separate “Transaction & Intermediary Terms.”

Article 2 (Definitions)

• Business Services: Registration, listing, menu/staff/order/reservation/review management, statistics, intermediation of orders, reservations, and delivery, and related ancillary services for businesses (restaurants, massage, lodging, etc.), provided to domestic and overseas Businesses.
• Fees: Business subscription or usage charges for the Services.

Article 3 (Provision and change of Services)

3.1 Services

The Company provides the following:

• Business information registration and management
• Listing and search
• Menu, hours, and operating information management
• Staff registration and permission management (where applicable by category/settings)
• Table management (dine‑in) and room/unit management (lodging)
• Order and reservation intake and management
• Reviews and ratings management
• Statistics and analytics
• Post‑based business inquiry chat
• Delivery management and customer delivery tracking (see Transaction & Intermediary Terms)
• Business coupon issuance and management (company event coupons are operated separately)
• Any other services added or provided through partnerships

3.2 Changes

The Company may change all or part of the Services for operational or technical reasons. Where material changes occur to content, usage, or hours, the Company will post the reason, new content, and effective date on the service home screen at least 7 days in advance.

Article 4 (Business obligations)

4.1 Accurate information

Businesses must provide accurate information including:

• Business name, description, contact information
• Location (address, map coordinates)
• Hours, menu/service items, and pricing
• Order/payment information (on‑site, bank transfer, QR payment, etc., as configured by the Business)
• Photos and other required information

4.2 Updates

Businesses must promptly update information when it changes. The Business bears any disadvantage from failure to update.

4.3 Prohibited conduct

Businesses must not:

• Register false information
• Register information that infringes third‑party rights
• Act unlawfully or against public order
• Interfere with stable operation of the Services
• Violate other terms set by the Company

Article 5 (Company obligations)

5.1 Service provision

The Company strives to provide the Services continuously and stably and to restore service promptly when failures occur.

5.2 Protection of information

The Company manages business information in accordance with its Privacy Policy and does not provide it to third parties without consent.

5.3 Notice of fees

The Company will announce fee policies at least 30 days before billing starts and will notify changes in advance.

Article 6 (Restriction or suspension)

The Company may restrict or suspend use where:

• The Business breaches these Terms
• The Business used the Services fraudulently
• The Business interfered with stable operation
• The Business acted unlawfully or against public order
• Other violations of Company rules apply

Article 7 (Disclaimer)

7.1 Force majeure

The Company is exempt from liability for service interruption due to force majeure or equivalent events.

7.2 Business fault

The Company is not liable for service disruption attributable to the Business.

Article 8 (Changes to these Terms)

The Company may change these Terms when necessary. Changes take effect upon notice on the service home screen. If you do not agree, you may stop using the Services; continued use constitutes acceptance.

Article 9 (Governing law and jurisdiction)

These Terms are governed by the laws of the Republic of Korea. Disputes between the Company and Businesses shall be brought before courts of competent jurisdiction under the Civil Procedure Act.